Contact Us

What Happens After You Contact Us?

Once you submit your message, our team reviews it promptly — typically responding within 1–2 business days. We aim to address all queries related to redundancy calculations, tool accuracy, or UK employment rights. If you report a bug, we’ll investigate and fix it as soon as possible. For partnership enquiries, we’ll follow up to discuss how we might collaborate to support more users.

You’ll receive an automated confirmation email immediately upon submission, and a personal reply from our team once your request is processed. Please note, due to high volumes during peak redundancy periods (e.g., end-of-quarter or post-election), responses may take slightly longer. We recommend checking your spam folder if you haven’t heard from us within three business days.

Frequently Asked Contact Questions

Many users have similar questions — here are a few common ones we receive:

• We don’t store or share your personal data beyond what’s needed to respond to your message (see our Privacy Policy for full details).
• While our calculator is accurate for statutory redundancy pay under current UK law (as of 2024), it does not cover contractual redundancy or complex employment scenarios — for those, we recommend seeking advice from ACAS or a qualified employment solicitor.
• We don’t offer legal or financial advice — only factual, calculation-based support.

If you’re unsure whether to contact us or seek external advice, ask yourself: does your query relate directly to how our tool works, or to your specific legal entitlements? The former is what we can help with directly.